Shipping policy
Shipping Policy
Orders are shipped via Omniva.
Once your order has been shipped, you will receive a tracking link by email to monitor delivery status.
Shipping Costs
Shipping cost is calculated at checkout based on destination and package size.
Pre-Order Items
For products marked as Pre-Order, please allow an additional 5–20 business days for production before shipping.
Order Processing
Order processing usually takes less than 24 hours after payment confirmation, excluding pre-order production time.
Customs & Duties
Any customs fees, import duties, or taxes (if applicable) are the responsibility of the customer and are not included in the shipping price.
Returns
Customers may return a product within 14 days of delivery.
Returned items must be unused and in original condition.
To start a return, please contact us at:
baldangelstudio@gmail.com
Contact
If you have any questions regarding shipping or your order, please contact us at:
baldangelstudio@gmail.com